Agents and Brokers

Documents and Notices


A major requirement for our participation on the Health Insurance Marketplace is URAC Accreditation. URAC is the “Utilization Review Accreditation Committee” which sets standards for health insurance plans in the areas of Marketing/Sales, Medical Management, Network Management, Human Resources, Privacy/Security, Complaints & Appeals and other areas. In July of 2015, Phoenix Health Plans, Inc., secured Provisional URAC Accreditation. In 2016, we will be audited by URAC in Phoenix to determine whether we can achieve FULL URAC Accreditation.  URAC requires that all Sales and Marketing personnel do the following: 

  1. Read and understand the URAC standards and the Company policies the affect the way these employees do their jobs and
  2. Know where to find these standards and policies for easy reference at all times.

Company Policies

URAC Standards